Archive for Patients
5 Simple Ways To Introduce Aesthetics To Your Patients (Part 3 of 3)
Posted by: | CommentsDo you know what your patients respond to? Learn how you can use your cosmetic questionnaire to get at the heart of what your patient wants and how to give it to her. Don’t use a questionnaire? Then you have to watch this video to find out how a questionnaire can not only help you get to know your aesthetic patients but also get new patients.
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Get Your FREE Marketing Checklist on www.CosmeticImageMarketing.com and see how you compare to top aesthetic practices. Catherine’s firm specializes in attracting cash-paying patients to a medical practice using PR, advertising and creative marketing strategies. Catherine can also be reached at (877) 339-8833.
5 Simple Ways To Introduce Aesthetics To Your Patients (Part 2 of 3)
Posted by: | CommentsYour staff is central to your success. No matter how long your staff has been with you, this video has tips on how to keep staff motivated, happy, and supportive to your patients.
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Get Your FREE Marketing Checklist on www.CosmeticImageMarketing.com and see how you compare to top aesthetic practices. Catherine’s firm specializes in attracting cash-paying patients to a medical practice using PR, advertising and creative marketing strategies. Catherine can also be reached at (877) 339-8833.
Effective Patient Follow Up
Posted by: | CommentsIf you have spent the time to bond with the patient and truly listen to them, they’ll tell you what they think, how they feel and where they’re at in the buying decision. It’s when you haven’t built a relationship with the patient that you feel like you’re chasing them down for an answer.
If the patient tells you they have to “think about it”, try to think with them. Ask what their sticking points are so you can address them. Then, ask if there’s anything else since it often takes a couple of questions to get to the real objection.
If that doesn’t help, set up a follow up day and time now, while they are sitting in front of you, so they expect your call.
Another follow-up idea that works well is to leave out one important point from your consultation with the patient so you can follow-up and let them know you forgot to tell them something. This could be just what they needed to jump off the fence.
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Get Your FREE Marketing Checklist on www.CosmeticImageMarketing.com and see how you compare to top aesthetic practices. Catherine’s firm specializes in attracting cash-paying patients to a medical practice using PR, advertising and creative marketing strategies. Catherine can also be reached at (877) 339-8833.
What You Can Do Now to Ensure a Successful Year
Posted by: | CommentsThe media is scaring your cosmetic patients. All of this doom and gloom about the economy is paralyzing to a majority of your patients who are or could be affected by the dips and turns in the economy.
Don’t buy into it! There is much you can to ensure you float through these choppy waters safely and profitably.
I’ve put together a timely audio and visual presentation, with me personally narrating, entitled:
What You Can Do to Ensure a Successful Year
http://cosmeticimagemarketing.com/media/What_To_Do_For_Successful_Year.wmv
It’s full of simple strategies to keep your phones ringing, your patients buying and referrals coming to you.
The point is to first check your mindset. Are you buying into this pessimism? If you are, you are not going to be open to opportunities and possibilities so fix that first.
The next step is to do something. I know your first instinct is to lay low for now but that’s the worst strategy. Your aesthetic patients need more compelling reasons to invest in aesthetics so, now more than ever, give them those reasons.
Educate them on little things they can do right now to look fantastic. Motivate them to act now with a special offer and a tight expiration date. Encourage them to refer their friends so; they too, can look fabulous.
Those who strategically act now will conquer. Those who sit back and do nothing will perish.
Need more tips, tactics, strategies and resources to drive patients to your practice? Please watch my free videos by filling out the form to the right, now.
Thank You, and I encourage you to leave any comments or questions below.
Article by Catherine Maley, MBA, Author, Your Aesthetic Practice and President, Cosmetic Image Marketing
There are Only 3 Ways to Grow Your Practice
Posted by: | CommentsThere are really only 3 ways to build and increase your practice revenues:
- 1. You can increase the number of patients
- 2. You can increase the average transaction per patient
- 3. You can increase the number of times a patient buys from you
The following success strategies will address all three and, if implemented, will result in doubling or tripling your personal income without much of a difference in your operating costs.
Please follow. me in my next 7 posts as I bring you these Successful Strategies to grow your practice
Need more tips, tactics, strategies and resources to drive patients to your practice? Please watch my free videos by filling out the form to the right, now.
Thank You, and I encourage you to leave any comments or questions below.
Article by Catherine Maley, MBA, Author, Your Aesthetic Practice and President, Cosmetic Image Marketing
What Can I Do To Save My Aesthetic Practice?
Posted by: | CommentsHere’s a brief dose of brutal reality.
It was easy before now and you didn’t have to try very hard to fill up your office with cash-paying patients.
Consumers were spending like drunken sailors. Credit was available for everyone for whatever they wanted. TV shows like Extreme Makeover made it possible for everyday people to have a new life of love, wealth and health with cosmetic enhancement.
The demand was high, the patients were showing up for their appointments and the money was flowing.
But not anymore….The party is over.
Many of your patients have lost their jobs or are afraid they would lose their jobs soon so they stopped spending on aesthetics.
Others had their credit dry up and couldn’t afford aesthetics anymore.
Many of your patients who once considered aesthetic services a necessity now viewed them a luxury to be put off until things are better.
The media pours on doomsday stories about stocks sliding, businesses closing and the world coming to an end. Let’s face it – it makes for a good story!
There’s been a shift in wealth. The wealth is still there – it’s just in different hands now.
As a service provider, you now have to work at it to get the same results that used to come to you effortlessly.
That’s the difference and that’s why only the strategic will survive.
Remember those sayings:
There’s a silver lining in every cloud or when one door closes, another one opens?
The current state of the economy is doomsday for some and opportunity for others – so which group do you fall into?
Do not let highly publicized pessimism stop you from being excited and enthusiastic about your future in aesthetic medicine.
The good news is that with the right mind set and strategies, there is much you can do to survive and even flourish during this shaky time.
Rather than sit back and wait for things to get better, those who proactively “do something” will fare much better.
“Don’t you see – all is not over. It’s just different.”
You Are in an Enviable Position
You cater to a very hungry market – the patient who wants to look and feel better and will invest their time, money and effort to do so
These aesthetic patients want to feel better. That is not a one-time feeling. This is an ongoing, innate desire for an ever-growing, aging population.
Think about it. This patient has a built-in need now and for years to come because if they care today how they look, they are really going to care as the aging process takes an even bigger toll.
So, spending effort up front now to attract that aesthetic patient to your practice and nurturing that relationship, will prompt them to return again and again for procedures, treatments and products that help them look and feel good.
The point is, this is not a one-time transaction. The first transaction should always lead to another and another.
It can cost a small fortune to acquire a new patient – but it costs next to nothing to keep them. The financial beauty of this relationship-based practice is that your costs will dramatically decrease if you simply maintain your patient database you spent time, money and effort to get in the first place.
Need more tips, tactics, strategies and resources to drive patients to your practice? Please watch my free videos by filling out the form to the right, now.
Thank You, and I encourage you to leave any comments or questions below.
Article by Catherine Maley, MBA, Author, Your Aesthetic Practice and President, Cosmetic Image Marketing
Aesthetic Marketing Strategies for Tough Times
Posted by: | CommentsNow more than ever, your patients need compelling reasons to part with their hard-earned money. The media is scaring them and they are not sure they will have jobs so they are pulling back on their disposable purchases. Have you noticed a dip in your own revenues? Are you experiencing more no-shows? If so, that just means you need to be more strategic than ever before.
If patients don’t come to you as freely as before, strategically put a plan in place to make it happen. They are not saying no necessarily. They could just be saying give me more logical reasons to come to you to fulfill my emotional needs of looking as good as I feel.
Target Your Current Aesthetic Patients
This is not the time to start a new advertising campaign to attract total strangers to your practice. Focus on those who already know you since they are more apt to respond to your promotional efforts. Use proven patient attraction tools to wake up your sleeping patients and get them visiting and referring.
Need more tips, tactics, strategies and resources to drive patients to your practice? Watch my free videos now.
Thank You, and I encourage you to leave any comments
or questions below.
Article by Catherine Maley, MBA, Author, Your Aesthetic Practice
and President, Cosmetic Image Marketing
Follow the Money in Aesthetic Marketing
Posted by: | CommentsHave you pulled back on your promotional efforts?
Or, do you see this as an opportunity to invest in your practice?
A great example of someone who understands opportunity is Warren Buffet who is buying up bargains like crazy right now because others have stepped away from the table out of fear.
The secret is to go where the money is. That means if you are even breaking even with any of your promotional efforts – keep doing them! Keep current patients coming in and attract new patients now. This is the perfect time to gain market share since your competitors are standing on the sidelines and ignoring their patients. Go get ‘em!
Those who conquer tough times are the ones who get into motion and do something. This is critical because money is attracted to movement and speed. It’s not attracted to those who are scared and standing still.
Get in the game…winners embrace these challenges and do what it takes to not only weather the storm but flourish in it.
Need more tips, tactics, strategies and resources to drive patients to your practice? Watch my free videos now.
Thank You, and I encourage you to leave any comments
or questions below.
Article by Catherine Maley, MBA, Author, Your Aesthetic Practice
and President, Cosmetic Image Marketing
Can Aesthetic Patients Still Afford Services in This Economy?
Posted by: | CommentsDuring these shaky economic times, you want to be much more strategic about your promotional efforts when attracting cosmetic patients to your practice. Targeting those patients who are least affected by the craziness going on in the world or, at least, last affected by it.
Which Aesthetic Patients are Recession-Proof?
While most folks will be affected somehow, some way by the stock market collapse, the credit crunch and the housing debacle, not all will feel it the same. It will hit home hard for those who live paycheck to paycheck from companies who may go under and lay them off. It will hurt those in professions such as mortgage brokers, realtors and corporate middle managers.
However, those least likely affected are those who are typically more mature and more prepared for dips in income since they have been through it before and know the drill. They have saved for this and are less prone to devastation. They have reached affluence and will not be devastated by what’s happening. Some won’t even feel it because they know how to make money and hang onto it.
So, my advice to you is to cater to your more mature patients for now rather than more time, money and effort into the younger patient who has not yet established themselves.
