To Discount or Not To Discount

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Once you lower your prices, it’s nearly impossible to increase them again without losing patients so I don’t recommend offering temporary discounts.  You are always better off adding value instead.  Patients love a good deal but it doesn’t have to be a cheap price.  Bundling services to add more value is a great strategy.  For example, free sunscreen with every laser treatment or every laser hair removal leg package comes with a free underarm treatment.   This way the patient gets a little something extra and you keep your profit margins up.

Another great strategy is to offer a special price for a very limited time for a very specific reason so the patient knows this is special.  For example, if the patient can have surgery on a Wednesday during a certain month, they can save $500 on the OR room since it’s less on a Wednesday than a Friday during that month.  Or, a special Birthday Gift Card your patient can use to look their best on their special day and it includes a tight expiration date.  The point is for your patient to feel as if they got great value.  If you discount, make it feel special rather than random or ‘cheap’.


Get Your FREE Marketing Checklist on and see how you compare to top aesthetic practices. Catherine’s firm specializes in attracting cash-paying patients to a medical practice using PR, advertising and creative marketing strategies. Catherine can also be reached at (877) 339-8833.

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