Plastic surgery patients can be unpredictable but your revenues don’t have to be! These articles focus on the best ways to attract new patients, how to keep current patients coming back for more procedures, and how patient referrals keep your practice thriving. Learn the easiest ways to get new patients in the door, how to get them to say yes to booking that surgical procedure, and the best ways your staff can follow up to make sure they (and their friends and family) come back again and again. In this section of my blog, you will discover what your patients really want from a consultation, how to address their concerns before they come up, and how to develop a great rapport so that they choose you! I take the guesswork out of the equation and give you proven strategies, plans, and templates to make sure you become the number one choice for patients.
“So, how did you hear about Dr. Smith?” That is the most important question you should be asking every single patient calling your office. If you’ve got your systems set up correctly, at least 7 out of 10 of these [...]