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Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C) (Ep. 257)

Hello, and welcome to Beauty and the Biz where we’ll talk about how to safeguard from irrational patients. To be sure, we’ll also discuss the business and marketing side of plastic surgery, in general.

Indeed, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What your patients are saying”. Also, I’m a consultant to plastic surgeons, to get them more patients and more profits.

Presenting today’s episode titled, “Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C) (Ep. 257).”

Obviously, in cosmetic surgery practices, surgeons and their staff often encounter challenges in managing irrational patients. Furthermore, this can impact both the quality of patient care and the well-being of everyone in the practice.

Specifically, in this episode of “Beauty and the Biz”, I interviewed Dr. Nabil Fanous — a cosmetic surgeon and founder of the Canadian Institute of Cosmetic Surgery in Montreal, Canada. Moreover, he gave a lot of pearls on how to safeguard you and your practice from irrational patients.

⬇️ Click below to hear “Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C) (Ep. 257).”

Make sure to listen until the end to hear 3 of the rules from Dr. Fanous’ book, “The Universal Rules of Life”!

Notably, Dr. Fanous emphasized the importance of maintaining boundaries and professionalism while offering empathy to irrational patients. Chiefly, he advocates for reframing negative interactions, taking breaks to recharge, and seeking support from colleagues to mitigate the emotional impact.

Also, he talked about effective communication techniques, stress management strategies, and the importance of self-care to stay on top of his game.

3 Tips to Live a Happy Life & Safeguard from Irrational Patients — with Nabil Fanous, MD, ORL, FRCS(C)

👁 DON’T MISS THESE EPISODES 👁

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Catherine Maley

Catherine is a business/marketing consultant to plastic surgeons. She speaks at medical conferences all over the world on practice building, marketing and the business side of plastic surgery. Get a Free Copy of her popular book, Your Aesthetic Practice: What Your Patients Are Saying View Author Profile.

BEAUTY AND THE BIZ

Beauty and the Biz is for Plastic Surgeons who know they don’t know everything and are open to discovering the pearls to grow and scale a sellable asset when they’re ready to exit.

Listen in as Catherine interviews surgeons who talk about the business and marketing side of plastic surgery and listen to Catherine’s pearls from consulting with plastic surgeons since Year 2000.

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