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What Patients Want from You — with Catherine Maley, MBA (Ep. 256)

Hello, and welcome to Beauty and the Biz where we’ll answer the question of “What should I pay my coordinator?” To be sure, we’ll also discuss the business and marketing side of plastic surgery, in general

Indeed, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What your patients are saying”. Also, I’m a consultant to plastic surgeons, to get them more patients and more profits.

Presenting today’s episode titled, “What Patients Want from You — with Catherine Maley, MBA.

Obviously, cosmetic and plastic surgery patients are a fickle group of consumers. Additionally, their wants and needs vary as much as their shapes and sizes.

Certainly, working with them can feel like a maze of ups and downs and twists and turns.

To be sure, one minute they are smiling and nodding yes to you and another, they are frowning when they hear something they don’t like.

Or worse, they are attentive throughout the consultation with you and you’re sure they are on board, only to learn they were quick to get the quote and leave, never to be heard from again.

What the heck?

⬇️ Click below to hear “What Patients Want from You — with Catherine Maley, MBA.”

P.S. Get a FREE copy of my book “Your Aesthetic Practice — What Your Patients are Saying”. It’s a quick read and will help you understand cosmetic patients better, so you do the right things to encourage them to choose you over your competitors. 

Specifically, in this episode of Beauty and the Biz, I talk about the emotional and logical journey of the cosmetic patient’s decision-making process and how they choose a surgeon, given a plethora of choice.

Furthermore, you’ll learn the nuances to connecting with the cosmetic and plastic surgery patient, so they see you as the best choice over all others.

👁 DON’T MISS THESE EPISODES 👁

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Catherine Maley

Catherine is a business/marketing consultant to plastic surgeons. She speaks at medical conferences all over the world on practice building, marketing and the business side of plastic surgery. Get a Free Copy of her popular book, Your Aesthetic Practice: What Your Patients Are Saying View Author Profile.

BEAUTY AND THE BIZ

Beauty and the Biz is for Plastic Surgeons who know they don’t know everything and are open to discovering the pearls to grow and scale a sellable asset when they’re ready to exit.

Listen in as Catherine interviews surgeons who talk about the business and marketing side of plastic surgery and listen to Catherine’s pearls from consulting with plastic surgeons since Year 2000.

TESTIMONIALS

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