The Power of The Aesthetic Receptionist

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The internet is full of aesthetic patient stories.  The positive stories offer insights to what the aesthetic patient wants in her physician and his/her practice.

This story (see link below) is a great example of how powerful your receptionist is in attracting or repelling patients.  Here is a woman who was already interested in the physician based on credentials and experience, but only really knew she was going to get her rhinoplasty from him when she ‘instantly connected’ with the receptionist.  Also, the receptionist quickly positioned the physician when she said, ‘You are getting yourself a GOOD one!’ Of course referring to the doctor.

I encourage you to read Laura’s story on how she found the right doctor for her rhinoplasty HERE.


For more Free tips and videos, visit  Catherine Maley, MBA is Author of Your Aesthetic Practice/What Your Patients Are Saying and her firm offers everything you need to succeed in aesthetic medicine.  You can call Catherine at (877) 339-8833 or email her at

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