Country Music Pays Off — Dan Hatef, MD
Dan Hatef, MD, explains how his love of country music pays off in his Nashville, Tennessee private practice. Hello, and welcome to “Beauty and the Biz,” where we’ll discuss the business and marketing side of plastic surgery. As always, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What Your Patients Are Saying.” […]
How Smart Practices Grow During Uncertain Times — Catherine Maley, MBA (Ep. 350)
Catherine Maley, MBA, with more than 25 years in helping cosmetic surgeons and their staff, she explains how smart practices grow during uncertain times. Hello, and welcome to “Beauty and the Biz,” where we’ll discuss the business and marketing side of plastic surgery. As always, I’m your host, Catherine Maley, author of “Your Aesthetic Practice […]
Before You “Work With” Patients on Price — Catherine Maley, MBA
Catherine Maley, MBA, with nearly 30 years in helping cosmetic practices, urges you to pause before you “work with” patients on price. Hello, and welcome to “Beauty and the Biz,” where we’ll discuss the business and marketing side of plastic surgery. As always, I’m your host, Catherine Maley, author of “Your Aesthetic Practice – What […]
PCC Tools to Convert More Consults into Surgeries
PCC Tools to Convert More Consults into Surgeries In today’s competitive cosmetic marketplace, your patient care coordinator (PCC) is the linchpin in converting consults into surgeries. By Catherine Maley, MBA Conversion begins with connection. Your PCC should be warm, engaging, and genuinely curious. Think concierge meets consultant— someone who makes patients feel seen, heard, and […]